FAQ
Looking for a ready-to-use DAKboard display?
Here are the most common questions about Smartnmagic displays, shipping, setup, and returns
Where can I buy a ready-to-use DAKboard display?
You can buy a ready-to-use DAKboard-compatible smart display directly from Smartnmagic. We offer wall-mounted and touchscreen smart displays for home and office use, including selected models with DAKboard already installed.
Do your displays come with DAKboard preinstalled?
Some models do. Please check the individual product page, as installed software, setup details, and included features may vary by model.
What is the difference between touch and non-touch models?
Non-touch models are ideal for displaying a digital wall calendar, dashboards, weather, photos, and to-do lists. Touchscreen models allow direct interaction on the display and are better suited for more interactive family calendar, chore chart, or office planning setups.
What sizes are available?
We offer several smart display sizes depending on the product line, including larger wall-mounted models such as 24-inch and 32-inch displays. Please check our shop for current availability.
Can I mount the display on a wall?
Yes. Our wall display models are designed for wall installation. Please refer to the product page for mounting details and included hardware.
Can I choose portrait or landscape orientation?
Some models are available in both portrait and landscape versions. Where applicable, you can select your preferred orientation on the product page.
Do I need a paid DAKboard subscription?
Not necessarily. Depending on your needs, you can use either a free or paid DAKboard plan. Since DAKboard subscription options may change, we recommend checking the current plan details on the official DAKboard website.
Which calendars and services can be connected?
Depending on your DAKboard setup, you can connect popular calendar services such as Google Calendar, Apple Calendar, iCloud/iCal, and Microsoft calendars. Additional widgets and integrations depend on the DAKboard configuration you use.
Do you ship internationally?
Yes. We ship internationally using carriers such as UPS and DHL.
How long does shipping take?
Delivery times depend on the product and destination. In many cases, shipping takes around 4 days to the USA and 2–3 days within Europe, but actual delivery times may vary depending on destination, stock status, and customs processing.
Will I have to pay customs duties or import taxes?
Possibly. Depending on your country, customs duties or import taxes may apply upon delivery. These charges are generally the responsibility of the buyer.
What is your return policy?
We accept returns within 14 days, provided the item is returned in original condition. Please refer to our return policy for the latest terms and conditions.
Who pays for return shipping?
Return shipping costs are generally paid by the buyer unless stated otherwise.
What is included in the box?
Box contents depend on the model. Depending on the product, your order may include the display, power supply, setup instructions, and wall-mounting hardware or stand. Please check the individual product page for exact details.
Is setup difficult?
Setup is designed to be straightforward. Selected models arrive with DAKboard already installed, and we provide guidance to help you get started. Wall-mounted models still require physical installation.
Do I need technical skills to use the display?
No advanced technical skills are usually required. Our displays are designed as ready-to-use products rather than DIY kits. Basic setup is still required, including connecting the display and linking it to your DAKboard account.
How do I connect the display to my DAKboard account?
The exact steps may vary by model, but the process is straightforward. We recommend following the included instructions.
Can I manage the content from my phone or computer?
Yes. You can update your digital wall calendar, widgets, and display content from your computer or smartphone through your DAKboard account.
Can I use the display as a family calendar, chore chart, or photo display?
Yes. Our displays are commonly used as digital family calendars, chore charts, photo displays, office dashboards, and shared planning screens.
Where can I find setup guides or manuals?
You can find additional setup information and helpful resources in our blog and DAKboard manuals section.